Cancellation:

 I know life can be unexpected at times. I value your time, and hope you value mine as  a small business as well. In the event you need to cancel your appointment, please be sure to notify me no later than 24 hours before our scheduled appointment. Failure to notify in time may incur a cancellation fee. To ensure my cancellation policy is upheld I require a credit card to be kept on file with me. Any appointment not cancelled within 24 hours of the scheduled date & time will be subject to a cancellation fee of 50% of the scheduled service amount. If you have any questions regarding this policy please communicate them before committing to an appointment.

 

Saved Payment Method: 

I require all new and existing clients to keep a card on file, you will be emailed a contract though Square. Please make sure to sign and input your correct card information to be stored confidentially. Please make sure information is current. 

 

Service Adjustment Policy:

Your satisfaction is my highest priority. If you are not completely content, please let me know during or after your service or within 7 days after your service has been performed.  I am committed to making any needed corrections, as long as it falls within the services discussed and agreed upon during the consultation, and your hair has be integrity to achieve said result. I will be pleased to accommodate you free of charge in most circumstances. For said complimentary service to be done, this request must be made within 7 days of your initial appointment.

 

Salon Etiquette:

Discriminatory/Derogatory statements and actions are prohibited in the salon and will not be tolerated. Our staff has the right to refuse service to anyone at their own discretion.

Salon employees are licensed professionals and should all be treated with the utmost respect.