I understand life can sometimes be unexpected, but in the event you need to cancel, please be sure to notify me no later than 24 hours before our scheduled appointment. Failure to notify in time may incur a cancellation fee. Any appointment not cancelled within 24 hours of the scheduled date & time will be subject to a cancellation fee of 50% of the scheduled service amount. Please understand this helps my small business to run smoothly, and helps eliminate gaps that another client would be happy to take. Thank you for understanding!